Housetto support

Talk to a human about your home.

Questions about the app, your subscription, or a stubborn home record? Send us a note. We read every message and reply as soon as we can.

One direct inboxNo ticket maze. Just tell us what you need.

Email support

Start with a simple message.

Include enough context for us to understand the problem, but please leave out passwords, full home addresses, serial numbers, receipts, or other sensitive documents unless we specifically ask for them.

support@housetto.com

What we can help with

From first record to yearly renewal.

App helpSetup, reminders, documents, home records, sync, and unexpected behavior.
BillingSubscription access and purchase restoration. Apple handles charges and refunds.
Data & privacyQuestions about storage, iCloud, exports, deletion, or this privacy policy.
Ideas & feedbackTell us what would make caring for your home calmer and easier.

Help us help you

For technical issues, include the Housetto app version, your iPhone model and iOS version, what you were trying to do, what happened, and what you expected instead. A screenshot can help, as long as you crop or cover private household details first.

About App Store billing

Housetto purchases are processed by Apple. We can help diagnose access or restoration issues, but Apple controls payment methods, transaction records, refunds, and cancellation. You can review your plan from the subscription settings linked above.